Privacy Policy
Effective Date: September 23, 2026
Last Updated: September 23, 2026
Starfish Ministries of Cenla Inc., also known as Starfish Ministries ("Starfish Ministries," "Starfish," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through www.starfishcenla.org (the "Website"), through forms and features available on the Website, and through communications or transactions initiated through the Website.
This Privacy Policy applies primarily to information collected through our Website and related online services. Information collected directly through Starfish Ministries programs or services may also be subject to additional consent forms, confidentiality practices, program requirements, or other policies.
By using the Website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Organization and Data Controller
For purposes of applicable data protection laws, the organization responsible for personal information collected through this Website is:
Starfish Ministries of Cenla Inc.
Also known as Starfish Ministries
EIN: 93-4395120
6025 Monroe Hwy
Ball, LA 71405
United States
Privacy Contact: secretary@starfishcenla.org
Website: www.starfishcenla.org
Where applicable law uses the term "data controller," Starfish Ministries of Cenla Inc. is the data controller for personal information we determine how and why to process.
2. Information We Collect
We may collect information that you voluntarily provide to us and certain information automatically generated when you use our Website.
Information You Provide
Depending on how you interact with Starfish Ministries, we may collect information such as:
Name
Email address
Telephone number
Mailing address
General location
Organization, employer, church, school, or group affiliation
Information submitted through contact or inquiry forms
Volunteer interest or application information
Event registration information
Newsletter or email subscription information
Donation-related information
Fundraising participation information
Information you provide when requesting assistance or information about our programs
Photographs, testimonials, stories, or other materials you voluntarily provide
Questions, comments, or other information contained in communications with us
The information collected will depend on the particular form, service, event, program, or interaction you choose to participate in.
You are not required to provide personal information simply to browse our Website.
3. Sensitive Information and Program-Related Information
Because Starfish Ministries works with children, families, foster caregivers, volunteers, community partners, and individuals involved with the foster care system, some interactions with our organization may involve information that is sensitive or confidential.
Please do not submit highly sensitive information through a general Website contact form, including:
Social Security numbers
Financial account credentials
Medical records
Detailed mental health information
Government identification numbers
Foster care case records
Court records
Child welfare records
Detailed information concerning a child's placement, custody, abuse, neglect, or family history
Passwords or account credentials
If Starfish Ministries needs sensitive information in connection with a program or service, we may provide a more appropriate method for submitting it. Information collected directly in connection with services provided to children and families may be subject to additional confidentiality procedures, permissions, releases, agreements, or legal requirements that are separate from this general Website Privacy Policy.
4. Donations and Fundraising
Starfish Ministries may use third-party fundraising and payment platforms, including Givebutter, to accept donations, sell fundraising or event tickets, manage campaigns, or facilitate fundraising activities. When you make a donation or purchase through a third-party fundraising platform, information you provide may be collected by both the third-party platform and Starfish Ministries.
Depending on the transaction, Starfish Ministries may receive information such as:
Donor name
Email address
Mailing address
Donation amount
Donation date
Fundraising campaign
Transaction or receipt information
Public display preferences
Comments or messages submitted with the donation
Payment card numbers, banking credentials, and similar payment information are processed by the applicable fundraising platform or payment processor rather than being intentionally collected through Starfish Ministries' general Website forms. Third-party fundraising and payment services maintain their own privacy policies and terms. We encourage you to review those policies before submitting payment information.
Donor Privacy
Starfish Ministries does not sell or rent donor lists or donor contact information for monetary compensation.
We may use donor information to:
Process and acknowledge donations
Provide donation receipts
Maintain financial and tax records
Communicate about the donation
Thank and recognize supporters
Provide information about Starfish Ministries
Maintain donor relationships
Comply with accounting, tax, reporting, and legal obligations
Third-party fundraising platforms may provide donors with options concerning whether their name, donation amount, or other information is displayed publicly. Those choices may be controlled through the third-party platform.
5. Information Collected Automatically
When you visit the Website, certain information may be collected automatically by our Website platform and other technologies.
This information may include:
IP address
Browser type
Device type
Operating system
Approximate geographic location
Referring website or traffic source
Pages viewed
Dates and times of visits
Website interactions
Links clicked
Cookie or similar technology identifiers
We may use this information to operate the Website, maintain security, understand Website traffic, evaluate outreach efforts, improve the Website, and better understand how visitors interact with our organization online.
6. How We Use Personal Information
We may use information we collect for purposes including:
Responding to questions and inquiries
Providing information about Starfish Ministries
Communicating about our programs and services
Coordinating volunteer opportunities
Managing event registration and participation
Managing donations and fundraising activities
Processing donor acknowledgments and receipts
Communicating with donors and supporters
Sending newsletters and organizational updates
Managing requests to participate in programs or receive services
Coordinating community partnerships
Communicating with foster families, caregivers, volunteers, or community partners
Operating and improving our Website
Understanding Website traffic and usage
Evaluating outreach, fundraising, or communication efforts
Maintaining appropriate organizational and financial records
Protecting against fraudulent, unauthorized, or harmful activity
Protecting the safety and security of our Website, organization, staff, volunteers, participants, and community
Complying with legal, accounting, tax, reporting, grant, or regulatory obligations
Establishing, exercising, or defending legal claims
We may also use information for another purpose that is disclosed to you at the time you provide it or with your consent.
7. Email Communications and Newsletters
Visitors may have the option to subscribe to Starfish Ministries newsletters, updates, event announcements, fundraising communications, or other email communications.
When you subscribe, we or an email service provider acting on our behalf may process information such as:
Your name
Email address
Subscription preferences
Subscription status
Information about interactions with emails, such as opens or link clicks where supported
You may unsubscribe from marketing or newsletter emails at any time by using the unsubscribe link included in those communications.
Unsubscribing from general marketing emails does not necessarily prevent us from sending transactional or administrative communications related to a donation, event registration, volunteer commitment, program participation, or other relationship you have initiated with Starfish Ministries.
8. Cookies and Similar Technologies
Our Website may use cookies and similar technologies. Cookies are small files or identifiers stored on or associated with a device when a person visits a website.
Essential Cookies
Certain cookies may be necessary to operate the Website, provide security, maintain Website functionality, process forms, or remember privacy preferences.
Analytics and Performance Technologies
Our Website platform or analytics services may use cookies or similar technologies to help us understand information such as Website traffic, page visits, referral sources, devices, browsers, and general Website interactions.
Third-Party Technologies
If we embed or connect third-party content or services such as fundraising platforms, videos, maps, social media, analytics tools, or email signup services, those providers may use cookies or similar technologies according to their own policies. Where required by applicable law, we will provide visitors with appropriate choices concerning non-essential cookies. You may also use your browser settings to manage or block certain cookies. Disabling cookies may affect Website functionality.
9. Third-Party Services
Starfish Ministries may use third-party providers to help operate our Website and organization.
These may include providers of:
Website hosting and Website management
Fundraising and donation processing
Payment processing
Email communications
Event registration
Website analytics
Spam prevention and Website security
Cloud storage
Forms
Video hosting
Maps
Social media
Other technology or administrative services
Our Website currently links visitors to fundraising and event services provided through Givebutter. Third-party providers have their own privacy practices and may collect information directly from you when you use their services. this Privacy Policy does not control the independent privacy practices of third parties.
10. How We Share Information
Starfish Ministries does not sell or rent personal information or donor lists for monetary compensation.
We may disclose personal information when reasonably necessary to organizations or service providers that perform functions on our behalf, including:
Website and hosting providers
Donation and fundraising platforms
Payment processors
Email and communication providers
Event management providers
Analytics providers
Technology providers
Accounting or bookkeeping providers
Professional advisors
Security and fraud-prevention providers
These providers may receive only the information reasonably necessary to perform their services or as otherwise permitted by applicable law.
We may also disclose information when reasonably necessary to:
Comply with applicable laws, regulations, subpoenas, court orders, or legal processes
Satisfy tax, financial, grant, audit, or regulatory requirements
Protect a child or other individual when disclosure is required or permitted by law
Protect the rights, property, safety, or security of Starfish Ministries or others
Investigate suspected fraud, misuse, security incidents, or unlawful activity
Establish, exercise, or defend legal claims
Complete a merger, restructuring, transfer of assets, or similar organizational transaction
11. Children and Minors
Starfish Ministries' mission includes serving children and families. However, our general Website is primarily directed to adults, including parents, caregivers, donors, volunteers, community partners, and supporters. We do not knowingly collect personal information online directly from children under 13 through our general Website in a manner prohibited by applicable law. A parent, legal guardian, caregiver, or authorized agency representative may provide information concerning a minor when necessary to request information about a Starfish Ministries program or service. Information concerning minors may receive additional protections and may be governed by separate program procedures, consent forms, releases, confidentiality requirements, or applicable law. If you believe a child has submitted personal information directly to us through the Website without appropriate authorization, please contact: secretary@starfishcenla.org We will review the situation and take appropriate steps.
12. Photographs, Videos, Stories, and Testimonials
Starfish Ministries may use photographs, videos, testimonials, stories, or other media to communicate the impact of our organization, recognize community involvement, promote events, educate the public, or support fundraising efforts. When identifiable individuals are featured, we seek appropriate permission or authorization where required. When content involves a minor, Starfish Ministries may require permission from a parent, legal guardian, or other individual legally authorized to provide consent. Because children and families involved with foster care may have heightened privacy and safety concerns, we may take additional steps to limit identifying details or protect confidentiality where appropriate. Submission of a photograph, story, or testimonial to Starfish Ministries does not automatically mean that it will be publicly shared.
13. Social Media
Starfish Ministries may maintain accounts on third-party social media platforms. If you interact with us through a social media platform, the platform may independently collect and process information concerning you. Information you choose to post publicly on social media may be visible to others. Your use of a social media platform is subject to that platform's privacy policy and terms.
14. Third-Party Links
Our Website may contain links to third-party websites or services, including:
Givebutter
Social media platforms
Community partners
Event services
Other organizations or resources
Once you leave our Website, information you provide to another website or service is governed by that third party's privacy practices. A link from Starfish Ministries does not mean that we control or are responsible for the privacy practices of the linked website.
15. Legal Bases for Processing for Certain International Visitors
If the European Union General Data Protection Regulation ("GDPR"), United Kingdom GDPR ("UK GDPR"), or another privacy law requiring a lawful basis for processing applies to our handling of your personal data, we may rely on one or more of the following legal bases.
Consent
We may rely on consent for activities such as:
Optional email marketing
Certain cookies or analytics technologies where consent is required
Certain photographs, testimonials, or communications
You may withdraw consent where applicable. Withdrawal of consent does not affect processing that was lawful before consent was withdrawn.
Contractual or Pre-Contractual Activities
We may process information where necessary to provide something you have requested, such as registering you for an event or facilitating another interaction you initiate with us.
Legitimate Interests
Where permitted by law, we may process information for legitimate interests including:
Operating and securing our Website
Responding to inquiries
Managing organizational communications
Supporting our nonprofit mission
Maintaining donor and supporter relationships
Preventing fraud
Understanding Website usage
Improving our services and outreach
Maintaining appropriate records
We consider these interests against the rights and interests of affected individuals.
Legal Obligations
We may process personal information when necessary to comply with legal, regulatory, financial, tax, accounting, safeguarding, or reporting requirements.
16. International Visitors and Data Transfers
Starfish Ministries is located in Louisiana, United States. If you access our Website or interact with us from outside the United States, information may be transferred to, processed in, or stored in the United States or another country in which our service providers operate. Data protection laws in those countries may differ from those in your country.
Where applicable law requires protections for international transfers of personal information, we or our service providers may rely on legally recognized transfer mechanisms or safeguards as appropriate.
17. Your Privacy Rights
Depending on your location and the law that applies, you may have rights concerning your personal information.
These may include the right to:
Know whether we process personal information concerning you
Request access to personal information
Request correction of inaccurate personal information
Request deletion of personal information
Request a portable copy of certain information
Restrict certain processing
Object to certain processing
Withdraw consent when processing is based on consent
Opt out of certain marketing
Opt out of certain targeted advertising, sales, or sharing where applicable
Appeal certain privacy-request decisions where applicable
Lodge a complaint with an applicable privacy or data protection authority
These rights may be subject to legal exceptions and limitations.
To make a privacy request, contact: secretary@starfishcenla.org
Please provide enough information for us to understand your request and reasonably verify your identity where necessary. We will not discriminate against an individual for exercising a privacy right provided by applicable law.
18. European Economic Area, United Kingdom, Switzerland, and Other International Visitors
If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction providing similar data protection rights, applicable law may provide you with rights including:
Access
Correction
Erasure
Restriction
Data portability
Objection
Withdrawal of consent
Complaint to an applicable supervisory authority
To exercise a right that applies to you, contact: secretary@starfishcenla.org
If applicable law provides the right to lodge a complaint with a supervisory or data protection authority, you may contact the authority responsible for data protection in your country or region. We encourage you to contact Starfish Ministries first so that we have an opportunity to address your concern.
19. U.S. State Privacy Rights
Residents of certain U.S. states may have additional rights regarding personal information if the applicable state privacy law applies to Starfish Ministries or to the processing activity involved.
Depending on the jurisdiction and circumstances, these rights may include:
Access to personal information
Correction
Deletion
Data portability
Opting out of certain targeted advertising
Opting out of certain sales or sharing of personal information
Limiting certain uses of sensitive personal information
Appealing certain privacy-request decisions
Protection from discrimination for exercising privacy rights
Starfish Ministries does not sell donor lists or personal information for monetary compensation.
If an applicable privacy law gives you additional rights, you may submit a request to:
20. Browser Privacy Signals
Some browsers and devices allow users to send privacy preference signals, including Global Privacy Control or similar mechanisms. Where applicable law requires Starfish Ministries or our Website technology to honor a legally recognized browser-based opt-out signal, we will handle that signal as required by applicable law. Not every browser "Do Not Track" setting has a universally accepted legal or technical standard, and our Website may not respond to all such signals.
21. Automated Decision-Making
Starfish Ministries does not use personal information collected through its general Website to make decisions based solely on automated processing that produce legal or similarly significant effects concerning individuals.
22. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate nonprofit, program, donor, accounting, tax, grant, reporting, security, recordkeeping, or legal purposes.
Retention periods may vary depending on:
The nature of the information
The reason it was collected
Whether the individual is a donor, volunteer, participant, partner, or supporter
Financial and tax recordkeeping requirements
Grant or audit requirements
Program requirements
Legal obligations
Whether information is needed to resolve a dispute or protect legal rights
Whether an individual remains subscribed to communications
When information is no longer reasonably necessary, we may delete, anonymize, archive, or securely dispose of it as appropriate.
23. Data Security
Starfish Ministries uses reasonable administrative, organizational, and technical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no Website, electronic communication, database, or Internet transmission can be guaranteed to be completely secure. Please do not submit highly sensitive personal, financial, medical, child welfare, or case-related information through a general Website contact form unless specifically instructed to do so through an appropriate secure process.
24. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Website, programs, technology, fundraising tools, organizational practices, or applicable law. When we make changes, we will update the Last Updated date at the top of this page. If material changes are made, we may provide additional notice when appropriate or required by law. We encourage visitors to review this Privacy Policy periodically.
25. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or personal information associated with you, or if you would like to submit an applicable privacy request, please contact:
Starfish Ministries of Cenla Inc.
Starfish Ministries
EIN: 93-4395120
6025 Monroe Hwy
Ball, LA 71405
United States
Email: secretary@starfishcenla.org
Website: www.starfishcenla.org